NEW: Check Out Our New Contemporary Packages!

How It Works


    

Do Locate to Create Deliver?

Yes, we do! For us to work out a delivery and collection price we need to know the delivery address, dates and approximate times. We work out our delivery based on distance from our HQ, the time of the delivery and the volume of items hired from us. We will designate a 1-hour time window for your delivery.

 Do you set up and install the props and furniture?

Our standard delivery and collection cost include our delivery team dropping all hired items in a specific pre-designated location at the venue. This location must have easy access and exact delivery place at the venue must be confirmed 7 days before the event date. All Locate to Create items will be boxed and or in bags/covered ready for you to discover and enjoy. It will then be the responsibility of the hirer to set up and position these items. All Locate to Create items will need to be packaged in the original bags/boxes and any flowers will need to be removed ready for the confirmed collection time. The items must be in the same location they were dropped off. (This however does exclude our Rustic Trestle Tables, Round Tables and Wooden Folding Chair hire!).  

Can you help set up the props and furniture for us?

Yes of course we can, we can help make sure our props feel right at home at your venue. We charge an additional fee for us to come in and set up our props and furniture in your desired location at your venue. Please note that someone must be at the venue to tell the Locate to Create team where to set up/position the props. The set-up fee will be charged on how many crew members are required.

 We also have styling packages which means we can help with the full venue set up. You can read more information on our styling services here.

Does someone need to be there when L2C deliver the items?

Yes, we will need someone onsite in order to sign our delivery note. This is because we want to make sure you are happy with the items that we have provided.

 Why is your table and chair delivery and collection so special?

When delivering tables and chairs, the L2C team provides a free set up service where our crew members will erect all tables and chairs in the desired location(s). By doing this, we ensure all the dirty work has been done and the tables are ready to be dressed. The client must be present to guide the placement of the tables and chairs. All tables and chairs must be cleared for collection at agreed time. Access to exact set up location must be on the ground level and no further than 50 meters from the delivery point. If access is further or up steps please make us aware of this. This may incur an additional charge.

What does venue access need to be like?

Access to the venue must be clear with no obstructions, close to the drop destination agreed prior to delivery and be void of flights of stairs and hazardous areas. L2C must be informed of height restrictions, parking restrictions and the need for loading bays before the event. In the event adverse access, an additional charge maybe charged to cover the extra time/cost incurred to L2C but we can almost always find a way to work around them if told when making the booking.